How do I know the Ellacard greeting card or invitation I received is real and not spam / malware?

Ellacard FAQ: How do I know the Ellacard greeting card or invitation I received is real and not spam / malware? (Troubleshooting / Fake invitations and greeting cards)

If you received an invitation or greeting card with Ellacard branding, here is how to make sure it is legitimate. Fake invitations and greeting cards are a popular way for hackers to steal your personal information. Don’t rely on any text, images, or sender information to decide if an invite or card is real. Instead, follow our guide to keep yourself safe.

Invitation link checker

Copy any invite or card link from the email or text message you received, and paste it below. Our checker reads the link’s true address and lets you know if it is legitimate: Invitation link checker Paste a card or invitation link and we’ll tell you where it really goes 1. Which service does it say it’s from? 2. Paste the invitation link We check every link against each service’s published website. That is not a guarantee, so please still stay cautious. Nothing you paste is ever stored or shared.

How to spot a fake

If your invite or card breaks any of these rules, it may be a fake. Here is how you make sure: How to recognize a real invitation Every legitimate invitation follows these three rules Never asks you to sign inA real card never wants your password or email login Never downloads a fileNo attachments and no automatic downloads Goes to the real websiteThe link points to the service’s own site, nothing else

1. Check if the card or invitation is in your account

Every legitimate card and invitation sent directly to you is stored in Ellacard and can be opened there, even if you have never signed in before. Here is how to check:
  1. Sign in at ellacard.com with the email address that received the card. If you received a text message, sign in with an email address first, then add your phone number on your account page.
  2. Open the Cards you received tab.
Every legitimate card or invite sent directly to you is saved in your accountIf the card or invitation is there, it’s real – open it from there instead of from the email. If it isn’t there, it could be a fake. Forwarded invitations and cards would not show up in your account, so use our link checker if that might be the case.

2. Check the contents of the link

A real link always begins with "https://ellacard.com/" exactly. Anything else isn’t us. Here is our real link next to some fakes built to look right at a glance: Only one of these links really goes to Ellacard Scammers create copycat URLs that can look identical at a glance ✓ https://ellacard.com/open/… our real website ✗ https://ellacard.net/open/… ending with .net instead of .com ✗ https://ellacardinvitations.screenconnect.com/… our name glued onto another site ✗ https://bit.ly/… a short link that hides the real site Our link checker is your safest option. To copy a link without opening it, right-click the link if on a computer, or press and hold it on a phone, and then choose the copy option.

3. Check the sender

Every email we send comes from an address ending in "@ellacard.com" and every text from +1 866 891 7975. Hackers can create addresses that look almost right, like "delivery@ellaacard.com" or "ellacard@hotmail.com". Your safest option is to copy and paste the sender email address into our sender checker below and we will tell you if it is ours. Only one of these email addresses is really ours Scammers create copycat addresses that can look identical at a glance ✓ delivery@ellacard.com our real address ✗ delivery@el1acard.com the number 1 instead of the letter l ✗ delivery@ellacard-invitations.com added invitations to the address ✗ delivery@ellacard.net ending with .net instead of .com

Invitation sender checker

Invitation sender checker Check the email address or phone number a message came from 1. Which service does it say it’s from? 2. Paste the address or number We check the address or number against each service’s published ones. We cannot tell whether an account has been hacked. Nothing you paste is ever stored or shared. Not every legitimate card comes from "@ellacard.com". Businesses can send Ellacard cards and invites from their own company email addresses, or a friend might forward you a real link. To be completely sure, use our link checker.If you were texted from any number that is not +1 866 891 7975, even if it is from a friend, don’t open it – use the link checker first.

4. Ask the person it came from

If you receive an invite or card from someone you know, but you weren’t expecting it, text or call them and ask whether they sent it. Don’t reply to an email you received to ask – if their account has been hacked, the hacker may see the reply. The telltale signs of a fake invitation If your invitation does any of these things, do not trust it It asks you to sign in to your email or another account It comes with an attachment, or opening it starts a download It links to a website other than the one it claims to be from It has a sender name that doesn’t match the email or number It arrives out of the blue, even if from someone you know It contains language like “your card expires soon”

Note: These checks tell you if a card or invite genuinely came through Ellacard – not if the person who sent it is someone you can trust. Even real cards and invites can contain links their sender typed into them. If you don’t know the sender, don’t open any links inside the card.

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